FrançaisFrequently Asked Questions
Our FAQ section is broken up into four sections. Please click on the quick links below or scroll down the page for more information.
Quick links:
Section 1: Questions about Sign Up ( or Subscription)
Section 2: Questions about Login
Section 3: Questions about Countries where Mediclim’s provides services
Section 4: Questions about Ailments, Ailment Forecasts and Ailment Alert
Section 1 - Questions about Sign Up ( or Subscription)
1) You have signed up, but when you try to Login, you are told that you are “Blocked” – what do you do?
A: if you are told you are ‘blocked’, then the Sign Up process was not completed. This usually happens because actions described in the e-mail that was sent to your e-mail account were not completed.
Please check you e-mail Inbox for an e-mail from mediclim@mediclim.com with instructions to click on a link to confirm your sign up.
If you do not find that e-mail from us there, please see the following question.
2) You cannot find or did not get the e-mail that was sent to you to finish the Sign Up process. What do you do?
A: Most of our subscribers have no problem receiving the e-mail. However, we are aware that some persons do not readily see the e-mail in their Inbox. There are two reasons why this may have happened.
First, please check your SPAM or Junk folders for an e-mail from Mediclim@Mediclim.com. If it is there, Click on the “Not Spam” or “Not Junk” button.
If our e-mail is not in your Spam or Junk folder, we suggest you carry out the following steps in the order shown (you may want to print these steps):
- Add mediclim@mediclim.com to you e-mail list of contacts.
- Then send an e-mail to Mediclim@mediclim.com, with the subject line “Reset the Sign Up”. There is no need for anything to be within the message.
- Wait 5 minutes, then go to the mediclim.com homepage, click on “What’s my Username or Password”.
- Enter your e-mail in the box which will appear on your screen
- Click on Submit
- You will be sent an e-mail with a ‘one-time’ link to our web pages. Go to your mail, locate the message and click on the link which is in that e-mail.
- A web page on our site will open for you. Now you will have to confirm or reset your password, since your original password will have been deleted. To do so, Click on the “Manage my Account” button found at the top of the yellow bar on the right. A page will open which has boxes for you to enter any password you wish. Fill these in and ‘Submit’ (found at the very, very bottom of the page).
3) You've filled out the Sign-up form and submitted it, but nothing happened - what should you do?
A: There are several possible reasons for this, so you can check a few things:
- First, please always check your e-mail – your account may still have been set up and the e-mail delivered, but you were never presented with our response because of a problem with Internet communications.
- If you do not have any e-mail message, then please try completing the form a second time – regrettably, it seems your original message was never received by us.
4) What do you get if you subscribe to MediClim.co.uk?
A: Subscribing to MediClim.co.uk gives you access to the MediClim community via the website. This includes participating in discussion forums provided for subscribers like you who have interests in weather and health issues, and to see how the weather has influenced health in your community.
If you live in selected countries (see below), subscribing also provides access to an e-mail service where MediClim.com will e-mail you a 1-day notice of days where certain ailments can be aggravated by the weather.
5) How do you unsubscribe from MediClim.com?
A: You control what e-mails you are sent by selecting (Check mark) the ailments on the “Health Information” section of the “Manage my Account” web page. If you do not select any ailment, then you will no longer receive any e-mails (but still have access to the website). Log in to MediClim.com, go to “Manage my Account”, click on “Health Information”, un-check all the ailments and Submit.
Section 2 - Questions about Login
1) You've lost your Password - what do you do?
A: Please click on the following link and follow the instructions. An e-mail will be sent to your e-mail address, with instructions to allow you to access the site and select a new password.
2) You've forgotten your Username - what do you do?
A: Please click on on the following link and follow the instructions. An e-mail will be sent to your e-mail address, with instructions to allow you to access the site and select a password.
3) You have signed up, but when you try to Login, you are told that you are “Blocked” – what do you do?
A: If you are told you are ‘blocked’, then the Sign Up process was never actually completed. This usually happens because actions described in the e-mail that was sent to your e-mail account were not completed.
Please check your e-mail Inbox for an e-mail from mediclim@mediclim.com with instructions to click on a link to confirm your sign up.
If you do not find that e-mail from us there, please see the answer to Question #2 in “Section 1 – Questions about Sign Up”.
Section 3 - Questions about Countries where Mediclim’s provides services
What countries are served by MediClim.com?
A: Anyone from anywhere can Sign Up to the MediClim.com web site to take part in the forums and discussions.
On the other hand, we currently only provide the ailment forecasts for the UK, Ireland, the USA & Canada. Therefore, only subscribers in these countries can get ailment forecasts.
Section 4 - Questions about Ailments, Ailment Forecasts and Ailment Alerts
1) What is an ailment forecast? What is an Ailment Alert?
A: Research has shown that certain ailments, or sometimes the symptoms of ailments, can be aggravated by weather conditions. We examine the forecast weather conditions, link them with the ailments which are known to be aggravated by these weather conditions, and provide you with a forecast.
2) For what ailments does MediClim.com provide forecasts?
A: Currently, MediClim.com provides ailment forecasts for:
3) Does MediClim.com plan to provide forecasts for other ailments?
A: Yes, we have plans to do so.
4) What if you don't want Alerts sent to you - Can you still join?
A: Yes, you can still Sign Up. To prevent Alerts being sent, simply ensure you do not select any ailments in the Health Information Section (found in the “Manage my Account” section).
5) What do Alerts look like?
A: Typical alerts look something like the following:
6) What should you do when you get an Alert?
A: MediClim.com does not provide any medical advice. Our recommendation is that you consult with your physician or health care advisor to determine the best course of action now that you are equipped with the knowledge we provide to you.
7) You are skeptical about MediClim. What sort of science backs it up?
A: Weather has been linked to health since the time of Hippocrates. Studies of the effect of weather on health have been conducted for years.
8) How can MediClim.com be so sure that the weather will trigger your migraine?
A: Whilst we can never be absolutely certain that some particular weather conditions will trigger your particular migraine, there are statistics that indicate increases in Migraine occurrences in the population under certain weather conditions.
Common experience has proven that many migraine sufferers are sensitive to particular weather conditions. While we cannot specifically determine which weather condition will affect any one migraine sufferer, we can provide an indication of the likelihood that migraines will be more prevalent in the population as a whole based on research conducted in Europe. PLEASE NOTE-Whilst we do not provide any medical advice, per se, we feel that our information can be useful to many, and therefore, we offer it freely.
9) How can MediClim.com be so sure that the weather will trigger our asthma?
A: Whilst we can never be absolutely certain that some particular weather conditions will trigger asthma, statistics have shown that there are increases in asthma incidences under certain weather conditions.
PLEASE NOTE-Whilst we do not provide any medical advice, per se, we feel that our information can be useful to many, and therefore, we offer it freely.
10) How can MediClim.com be so sure that the weather will worsen your arthritis?
A: Whilst we can never be absolutely certain that some particular weather conditions will trigger arthritis, statistics have shown that there are increases in arthritis incidences under certain weather conditions.
PLEASE NOTE-Whilst we do not provide any medical advice, per se, we feel that our information can be useful to many, and therefore, we offer it freely.
11) How can MediClim.com be so sure that the weather will aggravate heart diseases?
A: Whilst we can never be absolutely certain that some particular weather conditions will aggravate heart disease, statistics have shown that there are increases in heart disease incidences under certain weather conditions.
PLEASE NOTE-Whilst we do not provide any medical advice, per se, we feel that our information can be useful to many, and therefore, we offer it freely.
12) How can MediClim.com be so sure that the weather will impact your diabetic condition?
A: Whilst we can never be absolutely certain that some particular weather conditions will trigger diabetes , statistics have shown that there are increases in diabetic incidences under certain weather conditions.
PLEASE NOTE-Whilst we do not provide any medical advice, per se, we feel that our information can be useful to many, and therefore, we offer it freely.
13) It's has been several days and you have not received any Alerts. How do you check whether you've been sent any?
A: Alerts are only issued when the weather conditions dictate so.
SIGN UP NOW FOR YOUR FREE ADVANCE WEATHER HEALTH ALERTS FROM MEDICLIM- CLICK HERE TO SIGNUP
